Design is Just a Part of UX

User Experience Goes Deeper than Design

At PepperDash, we understand the difference between a flashy design, and a successful solution. The AVUX process has been designed specifically for the unique requirements of the Audiovisual industry to facilitate a successful AV User Experience from start to finish. The result is an attractive, easy-to-use solution floating effortlessly on the deep understanding of real-world technologies and deliberate observation.

A Trusted, Multi-step UX Process for AV

Our AVUX process has been tailored for the AV Industry with a few goals in mind.

Global AV technical standards that can be easily maintained and easily deployed.

A simple, intuitive and consistent user interface across the entire enterprise.

Increased productivity with minimum time wasted before and after meetings.

A proven, referenceable process that creates buy-in from key stakeholders.

We take an expansive view of the AV user experience. We start by asking questions about systems:

  • How do systems currently function?
  • How intuitive are the user interfaces?
  • How easy is it to maintain the systems?
  • How much effort goes to end-user support?
  • Are new users able to accomplish their goals without training?

These questions are critical to the success of both audiovisual and collaboration technology investments. To ensure they are properly addressed, we have developed a unique, multi-step process that leads to the successful user experience implementation process we call PepperDash AVUX®.

Let’s Talk

Your needs are as unique as our services. We would be more than happy to talk about ways we can partner together.