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February 2010
NYC Situation Room Case Study Out
Crestron recently published a case study on the New York City Hall Situation and Command Center. This high tech communications center features 15 racks of equipment and an extensive Crestron control system programmed by PepperDash. During emergencies, the Mayor and his staff can connect with the White House or the Department of Homeland Security via a highly secure IP-based video conferencing or route a number of real-time video feeds from over 200 sources. Find out more about this challenging project here.PepperDash Breaks 1500
Since the inception of the company in 2001, PepperDash has successfully completed over 1500 projects. Is there a correlation between our Quality of Service and over 1500 projects? You bet! All those projects add up to loads of experience, and experience counts when you have a project you want done right. Hard work and dedication sure go a long way, too. Thanks to all our clients who helped us reach this milestone. We’re looking forward to serving you for the next 1500!The Results Are In!
As many of you know, we send our clients post-project surveys to find out exactly how we did on the job. These surveys are a big help in knowing what we are doing right and what we need to correct. First and foremost, a big THANK YOU for all who took the time to fill them out. We know when one project ends, there’s not a whole lot of time before another begins. Sometimes, the last thing you want to do is revisit the project. So, thanks again!We are proud and grateful that you have rated us “a top performer” better than 90% of the time in four key categories:
Overall Quality of Service: 92
Dedication to Getting the Job Done: 93
Communication: 91
Knowledge of AV and Control Technology: 90
Thanks and congratulations to the PepperDash team!
PepperDash Adds Second Silver
With the completion of Master Programming training, PepperDash's VP/CTO Sumanth Rayancha becomes our second Crestron Silver Certified Master Programmer. Sumanth, who works out of our New York location, joins Mark Lambert, one of our Reston, VA, programmers in this coveted recognition of training achievement. Congratulations!
